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Frequently Asked Questions

A collection of 10 posts

Frequently Asked Questions

How to Install Google Shopping Actions by Ueblo on Shopify

Ueblo makes it easy to manage your orders from Google Shopping Actions by automatically syncing them with your Shopify store and keeping them up to date. Here's how to get set up:Requirements

  • Ueblo Team
    Ueblo Team
2 min read
Frequently Asked Questions

How Does Ueblo Work?

Ueblo is a Shopify app that makes it easy to integrate your Shopify orders with Google Shopping Actions so that you can easily sync orders into Shopify from Google’s Alexa with Voice

  • Ueblo Team
    Ueblo Team
2 min read
Frequently Asked Questions

Will Ueblo Modify my Shopify Theme?

No. Ueblo will not modify your Shopify theme. Ueblo works within your Shopify backend. Click here to sign up for the Free Ueblo Beta.

  • Ueblo Team
    Ueblo Team
1 min read
Frequently Asked Questions

What Happens If More Products Are Sold On Google Than In Stock on Shopify?

On Shopify, you may have product variants that you have told Shopify to track inventory for. For these variants you may also have told Shopify not to allow orders for more product than

  • Ueblo Team
    Ueblo Team
1 min read
Frequently Asked Questions

How Can I Tell If An Order In Shopify Came From Google via Ueblo?

When you get a new Google order, Ueblo syncs it to Shopify and it appears in your “Orders” page, like any other order.When viewing a specific order, any of the following will

  • Ueblo Team
    Ueblo Team
1 min read
Frequently Asked Questions

Do Ueblo Orders Have Customer Info?

When a shopper places an order on Google, Ueblo is able to get their name, address, and email, and will include that in the order. Some shoppers tell Google that they accept marketing,

  • Ueblo Team
    Ueblo Team
1 min read
Frequently Asked Questions

How Do I Ship Orders from Google Shopping Actions?

New orders appear in your Shopify’s Orders list, like any other order.When you mark a Shopify order as fulfilled, Ueblo will tell Google that the order has been shipped. You can

  • Ueblo Team
    Ueblo Team
1 min read
Frequently Asked Questions

When Does Google Shopping Actions Collect Order Payment?

When a customer places an order, Google marks it as pending and gives the customer 30 minutes to cancel the whole order or individual line items. Google then collects the payment for the

  • Ueblo Team
    Ueblo Team
1 min read
Frequently Asked Questions

How Do Returns, Refunds And Cancellations Work for Google Shopping Actions?

Make sure to process returns and refunds quickly and professionally. Returns and refunds are tracked as part of Google’s Trust Metric analysis. This analysis is designed to ensure retailers meet Google’s

  • Ueblo Team
    Ueblo Team
2 min read
Frequently Asked Questions

What Order Info Does Ueblo Sync into Shopify from Google Shopping Actions?

When you get a new Google order, Ueblo syncs the order to Shopify.On each order in Shopify, Ueblo includes: - Which products (variants) have been ordered, and their quantities, as line items.

  • Ueblo Team
    Ueblo Team
1 min read
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